Service information
Clear information before you buy.
No purchases can be completed in the current preview. Product-specific return information and the applicable sales conditions will be provided before ordering opens.
When the collection becomes available
The information shown before purchase will explain how to contact us about a return, the relevant process and any conditions that apply to the product. This preview does not set a return deadline, fee or exception.
Living products and everyday items
Plants, flowers and accessories have different care needs. Keep the product information supplied with an order and follow the stated handling and care instructions.
Something does not look right?
For future orders, retain the packaging and record the condition of the item so a concern can be explained clearly. At present, use the contact page for questions about the preview or developing assortment.